NorthCard Privacy Policy

Last Updated: 20th Oct 2024

Introduction

At NorthCard, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when visiting our website (www.northcard.org) or engaging with our services. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of personal information when you interact with our website:

1. Personal Identification Information

   • Name
   • Email address
   • Phone number
   • Mailing address
   • Other information that you voluntarily provide (e.g., when signing up for newsletters, events, or services)

2. Non-Personal Information

   • Browser type
   • IP address
   • Device information
   • Browsing behavior (e.g., pages visited, time spent on the site)
   • Cookies and similar technologies (see our Cookie Policy)

How We Use the Information

We use the information we collect to:

1. Improve Our Services

   • Analyze how users interact with the website to enhance functionality and user experience.
   • Personalize content and provide you with a customized experience.

2. Communication

   • Send newsletters, updates, or promotional materials you have subscribed to.
   • Respond to inquiries or support requests.

3. Analytics and Research

   • Conduct research and analyze trends to improve our educational offerings and website services.

4. Compliance

   • Comply with legal requirements, protect our legal rights, and enforce our terms of service.

Sharing Your Information

NorthCard does not sell, rent, or trade your personal information to third parties. However, we may share your data under the following circumstances:

1. With Trusted Service Providers

   • We may share your information with third-party service providers who assist us with operating the website, conducting research, or delivering services (e.g., email communication providers). These partners are obligated to maintain the confidentiality of your information and use it only as necessary to perform their specific functions.

2. For Legal Reasons

   • We may disclose your personal information if required to do so by law or in response to legal requests (e.g., court orders, subpoenas), or to protect the rights and safety of NorthCard, our users, or the public.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the information is no longer needed, we will securely dispose of it.

Security

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Rights

As a user, you have the following rights concerning your personal information:

1. Access and Correction

   • You can request access to the personal information we hold about you and request corrections if necessary.

2. Opt-Out of Communications

   • You can opt out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

3. Data Deletion

   • You have the right to request the deletion of your personal data from our systems, subject to any legal or contractual obligations.

4. Restrict Processing

   • You may request that we limit the processing of your personal data in certain circumstances.

Third-Party Links

Our website may contain links to third-party websites, which are not governed by this Privacy Policy. We encourage you to review the privacy policies of these third-party websites before providing any personal information.

Cookies

We use cookies and similar technologies to enhance your browsing experience on our website. For more information on how we use cookies and how you can manage them, please review our Cookie Policy.

Children’s Privacy

Our services are not directed toward individuals under the age of 16, and we do not knowingly collect personal information from minors. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make significant updates, we will notify you by posting the new policy on our website and updating the “Last Updated” date.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

Email: privacy@northcard.org

Address:
NorthCard

23 Winding Creek Loop
Chapel Hill
NC , 27517